What happens if I have been inactive for 12 months or more?

Modified on Mon, 20 Apr, 2020 at 6:36 PM

If you haven’t logged in and completed an activity in the last 12 months, your Powr of You account will be considered inactive and may be closed. When your account is determined to be inactive, you forfeit your rewards balance and most of your valuable profile information.


The reason we pause your account is due to the inherent value of your profile. Your profile is a personal asset that you have built and refined over time. By not engaging in over a year, we assume your profile data is not current and that you’re not interested in continuing to build this profile with us.


Before your balance is forfeited, you will receive emails inviting you to log in and confirm your account is still active. If you don’t respond to these by logging in and participating, your account will be deemed inactive and may be closed.

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