Android Accessibility security warning

Modified on Tue, 21 Apr, 2020 at 10:27 AM

Powr of You app requires permission to understand your mobile phone usage habits. We've recently seen that in some Android users' phones, they are getting a security warning when turning the Accessibility service permission ON, screenshot example:


After reviewing the issue further we've found that this is not an issue specific to the Powr of You app - it's an issue with Android and here are a few references to tracking the overall issue fix.


Resolution

In order to resolve the issue, users can follow these steps.


Note: in this scenario, user has chosen password for the lock screen security option. Users can choose other lock options such as passcode or fingerprint as well so please adapt the instructions according to your personal settings

  1. Navigate to Settings > Security > Screen Lock screen on your phone. The following screen will appear as follows:
  2. Select the option you used to lock the screen and enable it again. Following message will appear:
  3. Restart the phone
  4. Once restarted, navigate to Settings > Security > Screen Lock and confirm that encryption is now enabled and the screen will appear as follows: 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article