If you are a consumer who has signed up for a new, paid PY Insights service and are located in one of the countries listed below, you have a right to cancel your account within 14 calendar days. If you exercise this right, we will refund the credits you have paid and your account will be deleted.
How to exercise this right
You must exercise this right of cancellation by sending a written notice of cancellation in one of 3 ways:
- fill out our online cancellation form, or
- email us, or
- write to us
You don’t need to provide a reason why you’re cancelling, but we’d be interested in hearing why so we can make improvements. If you sent us notice within the applicable time frame, your credit payment will be reimbursed within 14 days of sending of the notice of cancellation.
You can exercise your right of cancellation by completing this cancellation form and submitting it to us in accordance with the instructions on that form.
Email or Mail
Contact us via email at firstname.lastname@example.org or contact Powr of You Ltd. in writing at 239 Old St., Hoxton, London EC1V 9EY, United Kingdom, and provide the details shown on the online cancellation form.
The 14-day time period starts on the date you receive an email confirming your subscription is active. This cancellation policy applies to the following countries:
- Czech Republic
- The Netherlands
- The United Kingdom